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Frequently Asked Questions
How does your factory ensure quality control?
Quality is our priority. We strictly control every process and carry out rigorous inspections before packaging. We also welcome third-party inspections.
What is your Minimum Order Quantity (MOQ)?
As a manufacturer, we offer a tiered pricing range. While we have standard MOQs, we handle requirements flexibly to meet our clients' demands for first-time cooperation.
What are your standard payment terms?
Typically, we require 30% T/T in advance and 70% T/T balance before delivery. Production and package photos are sent for approval prior to shipping.
What is the expected delivery time?
Our standard delivery time is between 25-30 days, with a 95% delivery accuracy rate. We also assist with transportation and clearance services.
Do you offer after-sales service?
Yes. If there is damage caused by production, we offer a one-for-one exchange within 3 months of you receiving the goods.