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Frequently Asked Questions
Q: How do you ensure product quality control?
Quality is our priority. We strictly manage every process and carry out rigorous inspections before packaging. We also welcome third-party inspections.
Q: What is the Minimum Order Quantity (MOQ)?
As a manufacturer, we offer competitive tiered pricing. While we have standard MOQs, we handle requirements flexibly to meet our clients' demands for first-time cooperation.
Q: What are your standard payment terms?
Typically, 30% T/T in advance and 70% T/T balance before delivery. Production and package photos are provided before final shipment.
Q: What is the expected delivery time?
We promise a delivery time of 25-30 days with a 95% accuracy rate. We also assist with transportation and clearance as value-added services.
Q: Do you offer after-sales service for damaged goods?
Yes, if damage is caused by production, we offer a one-for-one exchange within 3 months of receiving the goods.
Q: How can I request a catalog or sample?
Please send us an inquiry with your contact details, and our team will provide the latest catalog and sample information promptly.