Q1: Can I get some samples?
Yes, some samples are free, others may require a small fee. Freight is collected and will be reimbursed upon placing an order.
Q2: Do you accept OEM for customer's brand?
Yes, we provide OEM services, though a Minimum Order Quantity (MOQ) will be required.
Q3: Do you have an inspection procedure before shipping?
Yes, we conduct a 100% QC inspection before every shipment to ensure quality.
Q4: What is the typical delivery date?
Sample preparation takes 5-7 days, and bulk production takes approximately 30 days.
Q5: How is the after-sales service handled?
Simply inform us of any issues after receiving the products, and our team will assist you in resolving them within 24 hours.
Q6: Which shipping methods are available?
We offer shipping by sea to your nearest port, by air to your warehouse, or by express (DHL, UPS, FEDEX, TNT, EMS) directly to your door.