Frequently Asked Questions
QCan you produce according to the samples or drawings?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
QWhat is your terms of payment?
30% deposit before the mass production, 70% balance against copy of B/L.
QWhat is the lead time for orders?
It usually takes 25 to 35 days after sample confirmation and receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
QWhat is your terms of packing?
Generally, we pack our goods in neutral cartons. If it is fragile, we will make a wooden frame. We can also pack according to your specific requirements.
QWhat are your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost-effective for you.
QHow do you handle quality problems after sales?
Take photos of the problems and send them to us. We will provide a satisfied solution for you within 24 hours after we confirm the issues.