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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
The MOQ is 50 pieces. Sample orders are acceptable for quality evaluation before placing a mass order.
Can I customize the design or size of the product?
Yes, we offer comprehensive customization services. We can modify the size, upholstery material, and frame (metal or wood) based on your specific project requirements.
How is the product quality controlled?
We implement a strict quality control system. Raw materials are checked before production, and every step is monitored by dedicated QC personnel. We also provide photographic feedback before shipping.
What are the accepted payment terms?
We accept T/T and L/C at sight. Typically, a 30% deposit is required before production, with the remaining 70% balance due before shipping.
What is the standard delivery time?
Normal delivery takes approximately 25 to 35 days, depending on the order quantity and specific production schedule.
Do you provide samples, and how does the cost work?
Yes, samples are available. We usually charge a sample fee and transport costs. However, the sample price difference is returned once a formal bulk order is placed.