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Frequently Asked Questions
1. What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 5 pieces. As a manufacturer, we offer competitive pricing based on order volume. We are flexible for first-time cooperation to meet your specific demands.
2. Can I get a sample before placing a bulk order?
Yes, you can get a 1pcs sample. The sample lead time is about 5-7 days depending on the style and current stock.
3. How does your factory handle quality control?
Quality is our priority. We strictly control every process and conduct rigorous inspections before packaging. We also welcome third-party inspections of the goods.
4. What are your payment terms?
We typically require 30% T/T in advance and 70% T/T balance before delivery. We will send mass production and package pictures for your approval before shipping.
5. What is the standard delivery time?
Our delivery time is usually between 15 to 30 days once the order and all product details are confirmed. We maintain a delivery accuracy rate of 95%.
6. Do you offer after-sales support?
If any damage is caused by production, we offer a one-for-one exchange within 3 months of receiving your goods. We are committed to quality guarantee and efficient service.