How do you ensure product quality?
Quality is our priority. We implement strict quality management at every process, conducting thorough inspections before packaging. We also welcome third-party inspections.
What is your Minimum Order Quantity (MOQ)?
As a manufacturer, we offer tiered pricing; the more you order, the more competitive the price. We handle initial cooperations flexibly to meet your specific demands.
What are your standard payment terms?
Our standard terms are 30% T/T in advance and 70% T/T balance before delivery. We provide production and packaging photos before final payment.
What is the expected delivery time?
We promise a delivery time of 25-30 days with a 95% accuracy rate. We can also assist with transportation and customs clearance as a value-added service.
Do you offer after-sales support?
Yes. If there is damage caused by production, we offer a one-for-one exchange within 3 months of receiving your goods, ensuring timely and efficient resolution.
Can I request a custom OEM design?
Absolutely. OEM products are available, and we can customize poses or head types to suit your specific window display requirements.