❓ Frequently Asked Questions
Q: How can I get a catalogue and sample?
A: Please provide your contact details, and we will send the information to you as soon as possible.
Q: How does your factory ensure quality control?
A: Quality is our priority. We strictly control every process and carry out rigorous inspections before packaging. Third-party inspections are also welcome.
Q: What is your minimum order quantity (MOQ)?
A: As a manufacturer, we offer competitive pricing based on order volume. We are flexible and will try our best to meet your demands for our first cooperation.
Q: What are your standard payment terms?
A: 30% T/T in advance, and 70% T/T balance before delivery. Production and package photos will be provided prior to shipping.
Q: What is the expected delivery time?
A: Our delivery time is typically 25-30 days, with a 95% on-time delivery accuracy rate.
Q: What is your after-sales service policy?
A: If damage is caused during production, we offer a one-for-one exchange within 3 months of receiving the goods.