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Frequently Asked Questions
How can I get a catalogue and sample?
Please leave your contact details, and we will send our catalogue to you as soon as possible.
How does your factory handle quality control?
Quality is our priority. We strictly control every process and carry out rigorous inspections before packaging. Third-party inspections are also welcome.
What is your Minimum Order Quantity (MOQ)?
As a manufacturer, we offer competitive price ranges based on quantity. We are flexible to meet your demands for initial cooperation.
What are your standard payment terms?
Typically, 30% T/T in advance and 70% T/T balance before delivery. Production and package photos will be sent before shipping.
How about the delivery time and transport services?
Our delivery time is usually 25-30 days with 95% accuracy. We also assist with transportation and clearance as a value-added service.
What is your after-sales service policy?
If damage is caused by production, we offer a one-for-one exchange within 3 months of receiving the goods.