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Frequently Asked Questions
What is the guarantee for your products?
We provide a five-year guarantee for our products.
Is L/C acceptable for payment?
Yes, L/C is acceptable depending on the total order amount. Normally we require a 30% deposit and 70% balance against the copy of B/L.
What is the typical delivery time?
Normally around 20 days for a 20ft container, but the exact time depends on the specific quantities and styles ordered.
Can you provide OEM or customized services?
Yes, we offer both OEM and ODM services, including the fabrication of new molds and dies based on customer designs.
Where is the loading port located?
Our main loading ports are Ningbo or Shanghai, China.
How long does sample delivery take?
For normal products in stock, sample delivery typically takes 7-10 days.