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Frequently Asked Questions
Q: How does your factory ensure quality control?
Quality is our priority. We strictly control every process and carry out rigorous inspections before packaging. We also welcome third-party inspections.
Q: What is the minimum order quantity (MOQ)?
As a manufacturer, we offer competitive pricing based on volume. While we have standard MOQs, we provide flexible handling for initial cooperation.
Q: What are your standard packaging methods?
Generally, products are packed in high-quality, five-layer standard export-specific cartons to ensure safety during transit.
Q: What are the payment terms for orders?
We require a 30% T/T deposit in advance, with the remaining 70% balance due before delivery. Production and package photos are provided before final payment.
Q: What is the typical delivery time?
Our promised delivery time is usually between 25-30 days, with a 95% accuracy rate on scheduled timelines.
Q: Do you offer after-sales support?
Yes. If there is damage caused by production, we offer a one-for-one exchange within 3 months of receiving the goods.